Retail Store Operations Manager
6 days ago
Lidl is a global business with big ambitions. We're a team of confident, inspiring individuals who are always ready to get hands-on. As a Lidl employee, you'll find plenty of challenges and the thrill of seeing your hard work pay off.
Job Summary
We're looking for a skilled Store Manager to lead our store's day-to-day operations and performance. You'll be responsible for managing and improving our store's key performance indicators, creating an environment where every colleague can achieve their best work, and making sure that excellent customer service is given to everyone who shops with us.
Key Responsibilities
- Be a natural leader, developing, nurturing and inspiring your team in accordance with our leadership principles.
- Confidently create an environment where every colleague can achieve their best work.
- Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs.
- Optimise processes and solve problems to keep your store running like clockwork and your team focused on their tasks.
- Make sure that excellent customer service is given to everyone who shops with us.
Requirements
- Experience leading and developing a team in an exciting, fast-paced environment.
- Excellent time-management, delegation, and problem-solving skills.
- A pride in offering unmatched support to your customers and your team through every shift.
- Strong communication skills to tackle even the trickiest conversations.
- The confidence to monitor, manage and improve your store's key performance indicators.
What You'll Get
- 30-35 days' holiday (pro rata).
- A fully expensed company car or car allowance.
- 10% in-store discount.
- Contributory pension scheme.
- Enhanced family leave.
- Plus, more of the perks you deserve.
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