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Store Manager
2 months ago
We are seeking a highly skilled and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.
Key Responsibilities:- Inspire and motivate a team to achieve store targets through coaching, feedback, and teamwork
- Monitor store performance and make recommendations to improve results
- Communicate store performance and company updates to the team
- Encourage a customer service culture and ensure the team delivers sound fashion consulting
- Proactively seek customer feedback and make recommendations to improve customer service
- Resolve difficult customer issues effectively and in a timely manner
- Build rapport and be approachable and helpful to customers and staff
- Actively coach and develop the team to support internal succession
- Monitor controllable costs and take action where appropriate
- Professional and commercially astute with a passion for customer service, people management, and a strong desire to succeed
- Super passionate about product and store standards, creating a unique high-street shopping experience
- Customer service that believes in delivering a personal shopping experience
- Commercial awareness and ability to read and understand reports and figures
- Excellent people management skills with the ability to motivate and gain respect from the team
- Ideal experience in the premium service market or a clear understanding of it
McCarthy Recruitment is an award-winning multi-sector recruiter. We believe that you matter and care about unlocking your full potential. Work with us to find your perfect role and start your journey today.
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