Medical Device Specialist

2 days ago


Derby, Derby, United Kingdom Getinge Full time
Technical Support Role - ACT Division

Derby, GB

Remote Work: Field

Driving Excellence

As a Technical Support Specialist in our ACT division, you will play a vital role in delivering top-notch technical support to our customers and internal teams. Your expertise will enable us to enhance product performance, customer satisfaction, and operational efficiency.

  1. You will provide first-line technical support to customers, Sales, and service teams.
  2. Manage and distribute technical updates and field actions for products in the ACT & SWP division.
  3. Built strong relationships with Business Analysts to ensure up-to-date technical support.
  4. Collaborate with the Technical Training and Development Manager to deliver customer training courses as required.

Talent Acquisition Process

We are looking for passionate individuals who are agile, resilient, take responsibility for their development, and focus on achieving excellence. The ideal candidate will have experience working with medical devices in Acute Care Therapies and Surgical Workplaces, with a Level 3 C&G (or equivalent) in Electrical/Electronic engineering. Additionally, they should possess working knowledge of all equipment in the Medical Systems portfolio and IT skills, including Office and Windows.

Our Offer

This role offers a competitive compensation package, including private healthcare, shopping discounts through Perkbox, and an Employee Assistance Programme. A suitable workspace that meets HSE regulations and an adequate internet connection speed are also provided.

About Us

Getinge is a leading provider of products and solutions for hospitals and life science institutions. Our mission is to improve clinical results and optimize workflows. We employ over 12,000 people worldwide and sell our products in more than 135 countries.



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