Claims Specialist Lead

2 weeks ago


Birmingham, Birmingham, United Kingdom Howden Full time

About Our Company

Howden is an innovative insurance company that prioritizes its people and the environment. With a global presence, we employ over 18,000 staff members across 100 countries.

We believe in a collaborative culture that fosters growth, creativity, and innovation. Our inclusive environment ensures that every employee has a voice and feels valued. Whether you're interested in professional development, social responsibility, or simply finding a work-life balance, we have something to offer.

Join Our Team

We're seeking a talented Claims Executive to join our dynamic team. In this role, you'll be responsible for managing claims, working closely with clients, brokers, insurers, and stakeholders to deliver exceptional results. As a Claims Executive, you'll have the opportunity to develop your skills, advance your career, and contribute to our mission of excellence.

Your Key Responsibilities

  1. Investigate and evaluate claims to ensure accurate assessment and resolution.
  2. Negotiate and settle claims with clients, brokers, and insurers while maintaining excellent customer service.
  3. Develop and maintain accurate records and reports on claims performance.
  4. Collaborate with internal teams to drive business growth and improve operational efficiency.
  5. Stay up-to-date with industry trends and best practices through ongoing training and professional development.

Requirements

  • GCSE Maths and English (or equivalent).
  • A-level qualifications (desirable but not essential).
  • Experience in claims handling or insurance is advantageous but not required—we'll provide training and support to help you succeed.

What We Offer

We provide a competitive salary, comprehensive benefits package, and opportunities for growth and development. Our goal is to create a positive, inclusive work environment where everyone thrives.



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