Senior Control Systems Leader

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Royal IHC Full time
Job Description

We are seeking an experienced Senior Control Systems Engineer to lead our Service Control Engineers in providing Technical Support & aftersales care for RIHC's products in the Offshore Energy sector.

The successful candidate will manage a team of Control Engineers in providing technical support, investigation, and resolution of control system-related issues across a wide range of RIHC products.

Key Responsibilities:
  • Leadership and development of a small team of Control Engineers.
  • Providing technical support, investigation, and resolution of control system-related issues.
  • Implementing upgrades and updates to existing RIHC equipment.
  • Ensuring customers are well supported in their service needs and technical issues are resolved quickly and efficiently to maintain high customer satisfaction.
  • Efficient management and prioritization of workload for the engineers.
  • Demonstrating a high standard of work in line with our software quality control procedures.
Requirements:
  • A strong engineering background with a thorough technical knowledge of control, automation, and safety systems and equipment.
  • An appropriate computer/engineering-related qualification (degree/HND) or comparable industrial experience.
  • Experience in design, programming, commissioning, testing, and client support of industrial control systems.
  • Management and development of a small team of engineers.
  • Recent experience of a similar role in a bespoke engineering environment/providing service support.
  • Able to work from RIHC's Port of Blyth facility and other client sites/vessels around the world.
  • Familiarity with ISO 9001 or equivalent in a project-based organization.
  • A high level of competence with IT systems and tools.


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