Waste Management Team Lead

1 month ago


Edinburgh, Edinburgh, United Kingdom NWH Group Full time

NWH Group Job Specification:

Job Title: Service Delivery Manager

Location: Edinburgh, Scotland

Estimated Salary: £55,000 - £70,000 per annum

About the Role:

This is an exciting opportunity to join NWH Group as a Service Delivery Manager, leading our operations in Edinburgh. As a key member of our team, you will be responsible for driving operational excellence and ensuring high customer satisfaction.

Key Responsibilities:

  1. Lead the transport and order processing teams to optimize vehicle activity and achieve high customer satisfaction.
  2. Recruit, assess, and develop drivers to ensure they have the necessary skills and training.
  3. Monitor and report on departmental performance to meet KPIs.
  4. Implement company policies and drive cultural alignment within the team.

Required Skills and Qualifications:

  1. Transport Manager CPC (or currently studying).
  2. Knowledge of road transport legislation and geographical expertise.
  3. Excellent communication and team leadership skills.
  4. Positive attitude with a professional approach.
  5. Basic knowledge of vehicle maintenance.
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