Waste Management Team Lead
1 month ago
NWH Group Job Specification:
Job Title: Service Delivery Manager
Location: Edinburgh, Scotland
Estimated Salary: £55,000 - £70,000 per annum
About the Role:
This is an exciting opportunity to join NWH Group as a Service Delivery Manager, leading our operations in Edinburgh. As a key member of our team, you will be responsible for driving operational excellence and ensuring high customer satisfaction.
Key Responsibilities:
- Lead the transport and order processing teams to optimize vehicle activity and achieve high customer satisfaction.
- Recruit, assess, and develop drivers to ensure they have the necessary skills and training.
- Monitor and report on departmental performance to meet KPIs.
- Implement company policies and drive cultural alignment within the team.
Required Skills and Qualifications:
- Transport Manager CPC (or currently studying).
- Knowledge of road transport legislation and geographical expertise.
- Excellent communication and team leadership skills.
- Positive attitude with a professional approach.
- Basic knowledge of vehicle maintenance.
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