Senior Software Delivery Lead

5 days ago

Cambridgeshire, United Kingdom HIRING PEOPLE Full time

Deliver Innovative Software Solutions

We are a dynamic and forward-thinking GovTech company, with great ambition to make our presence felt. As a Senior Software Delivery Lead, you will have the chance to share your knowledge and lead impactful projects, earning up to £59k + benefits.

About Us

We value diversity and difference as essential to creativity. Our people-centric approach ensures that everyone thrives in our open and collaborative environment, feeling integral to our close-knit team.

We offer big company benefits, including Private Medical Insurance, Life Assurance, and Pension, as well as Volunteering Days, Health & Wellbeing benefits, and social activities.

The Role

You will be responsible for end-to-end delivery of software solutions to time, cost, and quality for our customers in the UK public sector. This is a fast-paced and agile environment where you will work closely with clients and stakeholders to ensure the best possible outcome.

Responsibilities:

  • Lead multiple projects or a programme of work for one or more clients, primarily within the local government sector.
  • Manage a virtual project team and work collaboratively with other Project Managers, Product Managers, Data Specialists, Application Consultants, Technical Consultants, and development teams to ensure products are delivered to client specifications on time and on budget.
  • Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business.
  • Plan and control finances by means of accurate estimation, forecasting to complete, and strong monitoring and control of spend. Agree costs and sign off invoices in line with the agreed budget.
  • Liaise proactively with clients on the progress of jobs and act as the first point of contact for customer complaints, responding efficiently to resolve issues presented, escalating to the Head of Project Delivery as appropriate.
  • Maintain ongoing communications with all stakeholders, including attending board meetings at client organisations and working with client business change managers or equivalent on the transition to the new business to align priorities both within the client and supplier organisations.
  • Manage the project and programme risks, issues, and dependencies and the interfaces between projects as well as third-party contributions to the project and programme.
  • Produce monthly project reports in a timely manner for directors and clients, ensuring they are accurate and presented in a professional format.
  • Oversee governance arrangements in line with the company's Business Management System for the delivery of the project, defining clear roles, responsibilities, and accountabilities across all stakeholders.

Requirements:

  • Experience of managing software delivery projects and programmes that involve significant business change.
  • Experience of delivering software development projects to external customers.
  • Project management experience with strong leadership skills across planning, governance, and reporting, stakeholder and team management, RAID and Change management, budget management.
  • Comfortable with Google suite and PM tools.
  • Good commercial acumen with an understanding of delivering client satisfaction while maximising business value.
  • Self-motivated, methodical, and conscientious.
  • Strong interpersonal skills with the ability to build positive relationships, instil confidence, and influence change and business transformation.
  • A lateral thinker with strong analytical and problem-solving skills, including an ability to anticipate and highlight potential issues and opportunities and resources accordingly.
  • Willing to travel very occasionally to customer sites throughout the UK.
  • Previous experience of working with or in a public sector and familiar with the local government procurement process.
  • Previous experience of delivering projects based on the Salesforce platform.
  • A background in leading client accounts in a consultancy environment with a track record of successful client management and growth.
  • Relevant project management qualification (Agile/Prince2/MSP/APM etc).

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