Resort Operations Manager

6 days ago


Wareham, Dorset, United Kingdom Parkdean Resorts Full time
About the Role

We are seeking a Resort Operations Manager to join our team at Parkdean Resorts. As a key member of our accommodation services team, you will be responsible for ensuring exceptional customer experiences across our resorts.

Key Responsibilities
  • Quality Assurance: Monitor and maintain high standards of accommodation quality to exceed customer expectations.
  • Team Support: Collaborate with the Accommodation Manager to recruit and onboard new team members, providing a seamless induction experience.
  • Training and Development: Proactively support the growth and development of all accommodation team members, fostering a culture of continuous improvement.
  • New Hire Onboarding: Ensure that all new team members receive comprehensive training and a smooth transition into their roles.
Benefits
  • Career Progression: Opportunities for career advancement within our organization.
  • Competitive Salary: An estimated £35,000 - £40,000 per annum, commensurate with experience.
  • Professional Qualifications: Access to professional development opportunities and industry-recognized certifications.
  • Flexible Shift Patterns: A range of shift options to accommodate your work-life balance needs.


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