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Strategic Insights and Planning Manager

1 month ago


Salford, Salford, United Kingdom Bupa Full time

Job Description:

Strategic Insights and Planning Manager

Manchester, Brighton or Staines

Flexible / Hybrid working options (e.g. up to 3 days WFH)

Permanent

From £51.5k DOE + bonus + fantastic benefits

Full time: 37.5 hours per week

At Bupa, we're committed to helping our customers live longer, healthier, happier lives. As a Strategic Insights and Planning Manager, you'll play a key part in supporting our customer-facing colleagues in delivering exceptional standards of customer service and patient care.

Role Overview:

As a Strategic Insights and Planning Manager, you'll be responsible for managing a team of high-performing specialists and providing accurate and pragmatic management information to support high-level decision-making, change, and Bupa's distribution strategies.

Key Responsibilities:

  • Manage the MI & Insights team to ensure sound and prudent management of the team.
  • Oversee the implementation and delivery of plans and accurate reporting on performance at frequent and regular intervals.
  • Produce high-quality insight reports on third-party distribution activities for a senior management audience.
  • Manage all internal and incoming incidental work related to Bupa's strategic goals, working with team peers and stakeholders across Bupa's business units by way of effective project management.
  • Collaborate effectively with senior managers, peers, and subject-matter-experts internally and externally to identify areas of continuous improvement.
  • Produce appropriate management information in-line with agreed SLAs, including KPIs and monthly performance reports.

What You'll Bring:

  • Good knowledge of the insurance market, both UK and International.
  • Hold functional knowledge of risk, control, and regulation across 1st, 2nd, and 3rd lines of defence.
  • Strong skills in Power BI and Query.
  • Demonstrate excellent stakeholder management.
  • Have a solid track record in change management.
  • Risk Management knowledge and adherence to regulatory frameworks and control.
  • Design and delivery of risk reporting across the organisation.
  • Strategic thinking with ability to manage complex and high-level data and information.
  • Excellent attention to detail with good verbal and writing ability.

Why Bupa?

We're a health insurer and provider, with no shareholders. Our customers are our focus, and we reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's essential to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You'll be eligible for:

· 25 days holiday, increasing through length of service, with option to buy or sell.

· Bupa health insurance as a benefit in kind.

· An enhanced pension plan and life insurance.

· Annual performance-based bonus.

· Onsite gyms or local discounts where no onsite gym available.

· Various other benefits and online discounts.