Restaurant Experience Leader

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WINGSTOP UK - Regional Locations Full time

About Us

We are WINGSTOP UK - Regional Locations, a leading food brand in the UK, known for our delicious and unique flavours. We are passionate about serving our customers and creating a positive work environment for our team members.

Job Description

We are seeking an experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of crew members to deliver an exceptional customer experience. You will work closely with senior managers to create a great working environment and influence your team members to deliver a great WINGSTOP experience.

Key Responsibilities

  • Lead a team of crew members to deliver an exceptional customer experience
  • Work closely with senior managers to create a great working environment
  • Influence your team members to deliver a great WINGSTOP experience
  • Be responsible for the day-to-day running of shifts
  • Play an important role in people development, training, and coaching
  • Be responsible for high standards of cleanliness across the restaurant

Requirements

We are looking for a strong, commercially aware leader with a true passion for our amazing food. You will have:

6-12 months of supervisory or management experience from a QSR backgroundExcellent customer and team focusAbility to drive performance on shift and inspire your team to meet our customers' needsTrue passion for our amazing food and ability to bring our flavours to lifeAbility to lead your team by example

Benefits

We offer a range of benefits, including:

Flexible shiftsAll our Shift Managers earn £12.50 per hourEnhanced hourly pay of £13.25 for high-performing Shift ManagersGenerous staff food policy when on shift20-50% Employee discount when dining with Friends & FamilyCompany pension schemeGreat discount platform with retail, restaurant discounts and wellbeing benefitsAccess your earned wages at any point in the pay period, whenever you need through WagestreamTraining programme when you startInternal development programmes to support your development

What We Offer

We celebrate diversity and are committed to building an inclusive environment for all employees. We are an equal opportunity employer and welcome applications from a diverse range of individuals. We will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process.

Salary

The estimated salary for this role is £12.50-£13.25 per hour, depending on experience.



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