Operations Coordinator

6 hours ago


Burnley, Lancashire, United Kingdom Rotherwood Full time
Role Overview:
Rotherwood is looking for a skilled Operations Coordinator to join our team. As an Operations Coordinator, you will play a vital role in ensuring the smooth operation of our day-to-day activities. Your primary responsibilities will include managing engineer schedules, handling supplier orders, maintaining accounts, preparing reports, and managing customer relationships.

Key Responsibilities:
* Develop and maintain strong relationships with clients to ensure their needs are met.
* Support field engineers using industry-specific software (training provided).
* Prepare and present reports, maintaining accurate data records for key metrics.
* Coordinate with internal teams to ensure timely delivery of services and products.
* Perform various administrative tasks, including scheduling meetings, managing calendars, and maintaining vehicle stock levels for engineers.
* Utilize Microsoft 365 Suite for documentation and communication, ensuring information is organized and accessible.
* Manage financial transactions using accounting software, including monthly billing, bank reconciliation, and invoicing.
* Provide professional phone support to clients and stakeholders.

Requirements:
* Proven experience in an office or administrative management role is preferred.
* Strong organizational skills with the ability to manage multiple tasks.
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