Pandora Retail Store Supervisor

4 days ago


Gateshead, Gateshead, United Kingdom Pandora Full time
Pandora is a leading jewellery company with a global workforce of over 27,000 passionate people. We are currently seeking a highly skilled Pandora Retail Store Supervisor to join our team in one of our busy stores.

This role offers a competitive salary, ranging from $55,000 to $75,000 per year, depending on location and experience. The successful candidate will be responsible for driving sales and profitability, maintaining a culture of exceptional customer service, and leading a high-performing team.

Key responsibilities include holding daily team briefs, sharing store KPIs, motivating the team to beat targets, performing store walks, understanding commerciality's impact on visual merchandising, monitoring store sales figures, and handling serious complaints. You will also achieve and exceed individual and store sales targets by using effective selling skills, focusing on up-selling, UPT, ATV, and productivity.

As a Pandora Retail Store Supervisor, you will build the bond between our brand and customers, answer queries, provide excellent service, and adapt your approach depending on individual personalities and needs.

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