Relaxation Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled and motivated Relaxation Specialist to join our team at Eden Hall Day Spa. As a Luxury Spa Treatment Professional, you will be responsible for providing exceptional customer care and delivering high-quality spa treatments to our discerning clients.
About Us:
Eden Hall Day Spa is an award-winning luxurious day spa located in the heart of Nottinghamshire, offering luxury treatments featuring top product houses and state-of-the-art facilities. We pride ourselves on providing a serene and relaxing environment where our clients can unwind and rejuvenate.
The Role:
To ensure clients receive excellent quality treatments and provide customer care to the highest standard, giving advice when required. Perform a variety of spa treatments including massages, facials, body treatments, and more. Ensure therapy rooms are comfortable, clean, and tidy. Abide by all Health & Safety Guidelines. Provide clients with personalised experiences, including post-treatment advice and product recommendations.
Key Responsibilities:
- Deliver high-quality spa treatments to meet client expectations.
- Provide exceptional customer care and maintain a high level of professionalism.
- Maintain a safe and hygienic working environment.
- Stay up-to-date with the latest spa industry trends and techniques.
Requirements:
- L3 Qualification in Beauty/Spa Therapy.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong attention to detail and ability to maintain a hygienic and organised workspace.
Benefits:
- Competitive hourly rate of £12.80.
- Complimentary use of leisure and spa facilities.
- Up to 20% commission based on product sales.
- Free lunch from our staff canteen.
- Complimentary Spa Day on work anniversaries.
- Employee Benefits Program.
- Company pension contribution.
- Free parking.
- Discount on overnight stays at Hoar Cross Hall and spa days.
- 30% discount on food and drink.
- Excellent induction and training programme.
- Opportunities for professional development and career advancement.
Working Hours:
23.25 hours per week, with shifts varying between 9.45am - 8pm, including weekends and bank holidays.
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