E-commerce Support Professional

3 weeks ago


Sheffield, Sheffield, United Kingdom British Land Full time

Job Description

British Land is seeking an E-commerce Support Professional to join our team at Meadowhall in Sheffield. As part of our Retail Support team, you will assist the Retail Support Lead in gathering sales data from retailers and providing ongoing support, training, and onboarding of centre team members and retail customers on sales, footfall, and BL:comm systems.

Key Tasks

  1. Sales Data Gathering
    • Collaborate with Centre Management teams to collect sales data from retailers.
    • Contact retailers to acquire sales figures and online performance metrics.
    • Verify data accuracy and ensure system integrity.
  2. Customer Engagement
    • Build strong relationships through exceptional communication skills.
    • Support the Retail Support Lead/Senior Insights Manager in developing system improvements and reporting.

About the Team

The successful candidate will have a solid understanding of retail and excellent communication skills. They will contribute to promoting an inclusive, positive, and collaborative culture.

Salary Details

The estimated annual salary for this role is approximately £34,000 - £40,000 based on experience.



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