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Team Member

1 month ago

Sheffield, Sheffield, United Kingdom Accor Full time
Job Description

This role requires a highly skilled and versatile individual to work in a fast-paced environment, incorporating both Front Office and Food and Beverage duties as needed.

As a Multiskilled Team Member, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and supporting the hotel's operational requirements.

The ideal candidate will possess excellent communication skills, be adaptable, and have a positive attitude. They will also demonstrate a willingness to learn and take on new challenges.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Support the Front Office team with check-in, check-out, and room assignments.
  • Work in the Food and Beverage outlets, including Breakfast, Bar, Lunch, and Dinner, to ensure seamless service delivery.
  • Participate in training programs to enhance knowledge and skills, staying up-to-date with the latest hotel operations and services.
  • Collaborate with the hotel team to achieve operational goals and objectives, promoting a culture of excellence and guest satisfaction.
What We Offer

As a member of the Accor team, you will enjoy a range of benefits, including:

  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world

We are committed to diversity and inclusion, actively promoting a workplace culture where everyone feels valued and supported. If you are a motivated and enthusiastic individual, passionate about delivering exceptional customer service and hospitality, we encourage you to apply for this exciting opportunity.