Commercial Director for Retail Print Services
3 days ago
We are working with a leading marketing agency that specialises in servicing POS campaigns for one of the biggest retail brands in the world. The company is seeking a proactive and delivery-focused Commercial Director for Retail Print Services to be part of their leadership team.
Salary: up to £60,000 per annum (depending on experience)
This exciting opportunity requires a candidate who is solution-oriented, decisive by nature, and able to build excellent working relationships with clients, the production team, and suppliers to deliver the highest level of customer service and quality. The successful candidate will continuously monitor the quality of production and look for innovative ways to improve service, speed to market whilst delivering complex retail campaigns.
About the Role:
The Commercial Director for Retail Print Services will be responsible for managing budgets and financial requirements. They will also work with stakeholder groups to set and maintain quality standards, manage client orders, ensuring budgets are met and print production processes are followed. Additionally, they will provide performance and financial reports, purchase and manage print in a commercial manner from a Preferred Supply Chain, and manage supplier reporting and daily performance ensuring high quality and service.
Key Responsibilities:
* Be the onsite Production lead and go-to person for all stakeholder groups
* Lead a team – monitor and review the performance of staff and ensure customer service is of the highest standard
* Ensure that all best practices are followed and you and your team deliver compliance
* Recruit, train, and develop staff accordingly
* Deliver value for money innovation or production savings, measure and report
* Generate ideas about future retail activities to ensure a cutting-edge strategy; maintain up-to-date knowledge of the market place, competitors, and trends
* Translate the clients' strategic goals into retail production operations
* Instigate and implement procedures and process improvements to maximise capacity of the team and work smart
About You:
To be considered for this role, you must be resourceful, positive, commercial, and enthusiastic, very schedule-focused and accustomed to working in high-pressure environments client-side. You should possess excellent communication, customer-facing, and senior team management skills. Experience in delivering retail campaigns for complex retail estates and technical large format/POS print knowledge are highly sought-after assets for this role.
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