Back Office Operations Supervisor

1 month ago

London, Greater London, United Kingdom Taylor James Resourcing Full time

Job Summary

We are seeking an experienced professional to oversee and have ownership of the back-office operations for our regulated business. The successful candidate will be responsible for ensuring compliance with regulatory requirements and with firm Policy and Standards.

Key Responsibilities

  • Liaise with the broking desks on IT, Compliance, Client Onboarding and Client matters.
  • Understand the broker commission and draft a broker's commission manual.
  • Ensure the necessary back-office cover is in place across all jurisdictions.
  • Implement end of day zero commission, reduced commission and error trade reporting/reconciliation.
  • Supervise error handling process and the complaints escalation process.
  • Oversee deal ticket submission process and trade submission to the Exchanges – in particular, ensure trades are reported accurately and on time.
  • Coordinate back-office team training and ensure exchange rules and back-office policies are up to date and fit for purpose.
  • Maintain Exchange Membership and update user registration and de-registration.
  • Maintain products on the system and update any new products.
  • Submit any document requirement during the year including ICE Annual Questionnaire.
  • Ensure compliance with the post Brexit Oslo structure and liaise with compliance team to monitor communications between Futures and Securities to ensure abidance with EU/UK Law.
  • Prepare desk reports for the Desk Head meetings and ensure Desk Head Sign-off.
  • Implement a policy for ensuring that the daily report for financial promotions is reviewed and signed by appropriate personnel before issuance.
  • Update financial promotions policy in line with Compliance directions.
  • Liaise with Credit Control to address any issues which block payment and flag clients who are overdue.

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