Warehouse Operations Manager

7 days ago


Cambridgeshire and Peterborough, United Kingdom ACS Staffing Solutions Full time

Warehouse/Contracts Supervisor

This exciting opportunity has arisen for a Contract Supervisor to lead a warehouse team and deliver outstanding operational services to our client's customers. As a dynamic individual, you will be responsible for managing daily warehouse activities while maintaining high standards of performance and safety.

Key Responsibilities
  • Act as the senior staff member on the shop floor, understanding customer requirements and driving business improvements.
  • Assist managers and supervisors in their roles and help train, develop, and motivate staff.
  • Ensure all staff operate within current legislation and maintain a safe working environment.
  • Produce regular reports and statistics on operational performance.
  • Collaborate with Contract Managers to ensure health and safety management best practices are applied.
  • Monitor and manage staff productivity, accuracy, and performance, taking action as required.
  • Support stock management and ensure that operational activities, including intake, picking, packing, and dispatch, are conducted accurately and timely.
  • Maintain strong relationships with suppliers to enhance operational efficiency.
  • Support personal development across contracts within the framework of job descriptions and competency skills matrix.
  • Cover for the Contract Manager during specified periods, including holidays and sickness.
  • Ensure compliance with ISO accredited standards and environmental policies.
Requirements
  1. Experienced in Warehouse Management Systems and warehouse operations.
  2. Significant people management experience, ideally at a supervisor level within a supply chain environment.
  3. Strong leadership skills with the ability to inspire and motivate a team.
  4. Excellent communication skills at all levels.
  5. High attention to detail and a commitment to improving service quality.
  6. Ability to prioritize tasks, manage time effectively, and work under pressure.
  7. A positive attitude towards customer service and a commitment to safety.
  8. ILM Level 2 in Leadership and Management (or equivalent), or willing to study for this qualification - desirable.
  9. Full clean driving licence.
  10. MHE certifications (Desirable): Pivot Steer, Counterbalance, PPT


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