Student Experience Coordinator

1 week ago


Manchester, United Kingdom Brook Street NMR Full time
Job Title: Student Experience Coordinator

Brook Street NMR is seeking a highly organized and detail-oriented Student Experience Coordinator to join their team on a temporary ongoing basis. The successful candidate will be responsible for coordinating examination boards, managing academic cases, and ensuring a high standard of student experience and adherence to institutional policies.

Key Responsibilities:
  • Examination Board Coordination: Coordinate the logistics and successful delivery of examination boards, ensuring all processes are followed accurately and on time.
  • Management of Appeals and Academic Malpractice Cases: Oversee the coordination of all Appeals and Academic Malpractice cases, ensuring compliance with institutional guidelines.
  • Case Load Management: Manage and maintain an organized case-load for all Academic Conduct and Disciplinary (ACD) related work, ensuring timely responses and resolution of issues.
  • Administrative Support: Assist with the documentation and record-keeping related to examination boards, appeals, and disciplinary cases.
Requirements:
  • A relevant degree or equivalent experience in higher education administration or a related field.
  • Strong understanding of academic policies and procedures, particularly in relation to examinations and student conduct.
  • Excellent analytically skills, with the ability to review complex cases and synthesise information effectively.
  • Exceptional organisational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
  • Strong interpersonal and communication skills, with a commitment to providing high-quality support to students and staff.


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