Food and Beverage Service Associate

2 weeks ago

Girvan, United Kingdom Turnberry Resort, Scotland Full time
Food and Beverage Service Associate

Turnberry Resort, Scotland is seeking a highly skilled and experienced Food and Beverage Service Associate to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities:
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Assist in the development of food and beverage products and services across the resort.
  • Manage cultural needs and expectations of all guests, ensuring a welcoming and inclusive environment.
  • Ensure timely delivery of all guest orders, maintaining high standards of quality and presentation.
  • Upsell and identify additional revenue opportunities, driving sales and revenue growth.
  • Liaise and communicate effectively with all departments to ensure seamless transfer of information.
  • Perform other reasonable tasks as requested by your manager.
Qualification Standards:
  • Eligibility to live and work in the UK.
  • Ability to communicate freely in the local language.
  • Open and friendly, with a desire to deliver exceptional guest experiences.
  • Good attention to detail and accuracy.
  • A team player, contributing positively to team performance.
  • Excellent time management skills, with the ability to prioritize workload.
  • Ability to assess and meet the needs of the guest.
  • Previous, similar experience in a 4-5 star environment preferred.
Benefits:
  • Subsidized staff accommodation (if required).
  • Access to a meal on duty in the staff canteen.
  • Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
  • Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
  • Resort Facilities use of the Spa, Gym and Golf facilities (subject to some restrictions).
  • Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
  • Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
  • Employee Assistance Programme offering a range of Employee Assistance Help Lines.
  • Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
  • Share of gratuities and service charge within Food and Beverage.

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