Account Manager

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Philips Full time

About the Role

The Account Manager for Sleep and Respiratory Care will be responsible for maximizing order intake, sales, and prices realization while developing and optimizing customer relationships to ensure long-term profitability in assigned accounts.

This field-based sales role will be ideally suited for a candidate based in the Norfolk/Cambridgeshire area, working 80% of the time in the field and 20% from home.

Key Responsibilities

  • Maximize order intake, sales, and price realization at assigned accounts within the territory
  • Exceed area sales and gross profit targets agreed with the company
  • Ensure continuity of relationships with accounts and operate at multiple levels in the accounts' organizations
  • Prepare annual account plans in line with regional strategies and execute at territory level
  • Contribute to the development and implementation of local marketing strategies
  • Responsible for filling the funnel management tool and systematically analyzing win/loss deals, customer satisfaction, market, competition, and trends
  • Responsible for sales forecasts at assigned accounts
  • Take product responsibilities as directed
  • Participate in relevant exhibitions or local events
  • Assist in training other team members
  • Lead account teams, organize necessary actions, and ensure required results are met in time
  • Collaborate with channel partners where required
  • Coordinate internal resources to obtain objectives and involve others when necessary
  • Ensure quotations are completed and delivered within time limits
  • Ensure quotations are based on solutions/configurations compliant with specifications validated by the business and reviewed by operations for feasibility and accuracy
  • Responsible for reporting customer feedback according to quality standards and follow-up relevant assigned quality and regulatory training
  • Provide dedicated support to assigned accounts to ensure timely collection of accounts receivable
  • Constantly extend the customer base
  • Take on additional project responsibilities when requested
  • Report back competitor activity and business opportunities
  • Carry out ad-hoc projects as required

About the Team

You will report into the Sales Leader for Sleep and Respiratory Care and work alongside Account Managers for SRC within other regions.

This position will be field-based, with 80% of your time spent working across the Norfolk area and the remainder working from home.

We are Looking for

  • Experience in a sales role in healthcare and B2B environments, ideally working with large contracts
  • Experience working with the NHS in some capacity is essential
  • Experience within respiratory care or sleep services
  • A clinical background would be beneficial
  • Preferably relevant technical or clinical experience
  • Strong natural sales instinct
  • Excellent communication skills
  • A drive to succeed and exceed sales targets
  • Valid driving license

Please note that this role will require a full DBS check.

About Philips

We are a health technology company that believes every human matters. We are committed to providing quality healthcare to everyone, everywhere.

Learn more about our business, discover our rich history, and learn about our purpose.

In the UK, we are recognized as a Disability Confident employer and are proud to be part of the Armed Forces Covenant and Mental Health at Work Commitment.

We welcome all applicants, including those from minority backgrounds, LGBTQIA+, and individuals living with a disability.

Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.


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