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Azure Service Delivery Manager

1 month ago


London Area, United Kingdom Savant Recruitment Experts Full time

Savant Recruitment Experts is seeking a seasoned Technical Service Delivery Manager to oversee and enhance client-facing services within an Azure environment.

About the Role

This position is ideal for someone with a strong background in managing Azure-based services, ensuring the highest standards of performance, security, and client satisfaction.

Key Responsibilities

  • Manage and enhance client-facing services within an Azure environment.
  • Develop and implement strategies to improve service delivery and client satisfaction.
  • Collaborate with cross-functional teams to ensure seamless service delivery.
  • Ensure compliance with ITIL principles and Azure security standards.
  • Develop and maintain technical documentation and knowledge base.

Requirements

  • At least 3 years of experience in a Service Delivery role working with Azure-based services.
  • Understanding of ITIL principles; certification is a plus.
  • Skilled in managing application performance and reporting on service levels (SLAs).
  • Experience using Azure Security Centre and Microsoft Defender for Cloud.
  • Azure certification required - minimum Associate level (Expert preferred) in one of Administration, Security or Solutions Architecture.