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Front of House Dental Receptionist

2 months ago

Hornchurch, Greater London, United Kingdom Viva Dental Studio Full time

Job Summary:

Viva Dental Studio is seeking a highly skilled and professional Front of House Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Key Responsibilities:

  • Welcoming Patients: Greet patients and visitors with a warm and professional attitude, ensuring a positive first impression of our dental practice.
  • Appointment Scheduling: Manage appointment schedules and patient bookings, ensuring timely and efficient scheduling.
  • Communication: Handle phone calls and emails, responding to inquiries promptly and professionally.
  • Administrative Tasks: Process payments, manage patient records, and perform other administrative tasks as needed.
  • Reception Area Maintenance: Ensure the reception area is clean, organized, and presentable, reflecting the high standards of our dental practice.

Requirements:

  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Availability: Ability to work late evenings and every other Saturday, as required by our practice.
  • Experience: Previous experience in a receptionist or customer service role, preferably in a dental or medical setting.
  • Organizational Skills: Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficient in Microsoft Office and appointment booking systems, with the ability to learn and adapt to new technology.

Benefits:

  • Competitive Salary: A competitive salary and benefits package, reflecting the value we place on our staff.
  • Supportive Team Environment: A friendly and supportive team environment, with opportunities for career growth and professional development.