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Content Knowledge Manager

1 month ago

Addlestone, Surrey, United Kingdom Planet Pharma Full time

At Planet Pharma, we are seeking a highly skilled Content Knowledge Manager to support the establishment and ongoing maintenance of exciting HR projects across People Services and broader HR.

Main Responsibilities:

  • Review content on local SharePoint sites and work with local teams to ensure content accuracy.
  • Support the delivery of the myHR portal roadmap by collaborating with stakeholders.
  • Update HR knowledge content in ServiceNow to align with governance standards.
  • Assist the Global HR Content & Knowledge Management Specialist in project reporting, tracking progress, and benefits for stakeholders.
  • Work with specialists to create clear, consistent HR content.

Main Requirements:

  • Experience within HR in creating and maintaining HR documentation.
  • Experience supporting continuous improvement projects involving technology and processes.
  • Knowledge of HR processes, policies, and metrics.
  • Experience with HRIS applications and related HR software solutions (ServiceNow or SharePoint).