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Dining Service Professional

2 months ago

Birmingham, Birmingham, United Kingdom Individual Restaurants Full time
About Us

Individual Restaurants is a leading privately owned restaurant group with a reputation for excellence in the premium-casual dining market.

The Role

We are seeking a skilled Waiter to join our front-of-house team. As a Waiter, you will be responsible for providing exceptional customer service, taking orders, and ensuring that our high standards of quality and cleanliness are met.

Key Responsibilities
  • Provide friendly, efficient, and courteous service to customers
  • Ensure that the departmental cleaning rota is followed and maintain high standards of cleanliness
  • Understand and maintain Company standards of food safety, health and safety, and fire safety
  • Have a good working relationship with colleagues and other departments
  • Promote sales opportunities
Requirements
  • A passion for people skills and delivering excellent customer service
  • At least one year of experience in hospitality
  • The highest standards of personal grooming, appearance, and posture
Benefits
  • 30% off total food and drink bill at any of our restaurants
  • Access to up to 40% of earned wages, savings, and financial wellbeing tools
  • Opportunity to develop and achieve industry-recognised qualifications
  • Competitive rates of pay
  • Career paths, progression, and training through our in-house training Academy
  • 3% employer pension contribution
  • 10% off at Iceland Foods
  • 100% of gratuity and service distributed to the restaurant team