CRM and Data Director

2 weeks ago


Walthamstow, Greater London, United Kingdom 3Search Full time
About the Role

We are seeking a highly skilled CRM and Data Executive to join our team at 3Search. As a key member of our organization, you will play a crucial role in shaping and defining our CRM strategy, with ambitions to grow the role into a CRM team over time.

Key Responsibilities
  • Set up and optimize automated journeys across the customer lifecycle, from onboarding to winback.
  • Manage the relationship and ownership of Klaviyo, ensuring that all key features allowing for personalization are maximized.
  • Drive customer retention strategies that improve Life Time Value (LTV), and reduce churn.
Requirements
  • You will have worked within a D2C environment in a CRM role.
  • At least 4 years of experience, with the ambition to grow something embryonic.
  • Proven experience within an environment with fewer resources.
About the Company

Our company is a leading provider of digital marketing solutions, and we are committed to delivering exceptional results for our clients. We are a dynamic and innovative organization that is always looking for talented individuals to join our team.


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