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Claims Handler
1 month ago
We're a pioneering insurance company that's changing the way people think about motor insurance. Our mission is to offer the lowest priced insurance for good drivers, and we're committed to making a difference in the industry.
Job SummaryWe're seeking a highly skilled Claims Handler to join our team. As a Claims Handler, you'll be responsible for proactively solving liability, indemnity, and quantum problems to help drive down claims spend while ensuring injured claimants are fairly compensated.
Key Responsibilities- Manage your own claims caseload in accordance with our claims philosophy, handling procedures, and service level agreements.
- Respond proactively to incoming telephone calls and correspondence to avoid leakage and delays.
- Monitor ongoing credit hire periods to drive down claim costs and raise payments promptly and accurately.
- Liaise and negotiate with third-party insurers, solicitors, and credit hire organisations to progress and settle claims efficiently.
- Enter reserves accurately and promptly into our claims system in accordance with our reserving philosophy.
- Conduct liability and quantum investigations, considering potential fraud.
- Strong claims handling experience in an insurance company, preferably with an Insurtech or Motor Insurance provider.
- Good working knowledge of the MOJ and OIC portals.
- Strong telephone negotiation skills.
- Ability to plan, organise, and prioritise your workload.
- Sound knowledge of liability scenarios and commercial awareness.
We're a company that values our people and offers a range of benefits, including a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and wellbeing benefits. We're an equal opportunity employer and value diversity at our company.
We're a hybrid company, with a mix of collaborative face time and flexible home-working. We believe this approach sets us up to achieve the right balance between work and life.
