Restaurant Floor Operations Manager

1 week ago


South West London, United Kingdom JOIA Full time

**Job Overview**

We are seeking a highly skilled Floor Manager to join our team at JOIA, a unique restaurant, bar, and rooftop located in the heart of the city. As a key member of our service team, you will be responsible for delivering exceptional guest experiences and ensuring seamless floor operations.

**Salary and Benefits**

The successful candidate can expect a competitive salary of £32,000 per annum, plus generous TRONC and benefits package, including heavily discounted hotel room rates, 50% F&B discount, two wellness days per year, access to Wagestream, and more.

**Job Responsibilities**

As a Floor Manager, your primary focus will be on providing outstanding customer service, exceeding guest expectations, and anticipating their needs. You will work closely with the management team to ensure efficient floor operations, manage staff rotations, and maintain high standards of service quality.

**Requirements and Qualifications**

To succeed in this role, you will need excellent leadership skills, a passion for hospitality, and a keen eye for detail. With a minimum of [X] years of experience in a similar position, you will have a proven track record of delivering exceptional results and inspiring teams to achieve their best.

**About Us**

JOIA is a vibrant restaurant, bar, and rooftop located in the heart of the city. We pride ourselves on delivering sensational service, enriching guests' knowledge, and encouraging their passion for art and culture. Our team is passionate about creating an unforgettable experience for our guests, and we seek like-minded individuals to join us on this journey.



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