Customer Service Manager

4 weeks ago


Thamesmead, Greater London, United Kingdom O'Neill & Brennan Full time
Customer Care/Quality Manager Role

O'Neill and Brennan are partnering with a prominent residential contractor to recruit a Customer Care/Quality Manager for a new development in South-East London. This project involves a 400-unit scheme consisting of rc frame apartments, with the site being the largest phase of a wider development.

As Customer Care/Quality Manager, you will work closely with the internal site team, liaise with the client, report any defects/snags, maintain a positive relationship with the client, and address any issues that may arise.

Key Responsibilities:
  • Collaborate with the site team to ensure high-quality workmanship and customer satisfaction.
  • Liaise with the client to address any concerns or issues.
  • Report and rectify any defects or snags in a timely manner.
  • Maintain a positive and professional relationship with the client.

Requirements:
  • Strong experience working on developments of this kind.
  • Passion for delivering high-quality results.
  • History of working with reputable contractors or developers.

About O'Neill and Brennan:
O'Neill and Brennan is a leading recruitment agency partnering with top contractors and developers to find the best talent for their projects. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.
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