Relationship Manager
4 weeks ago
We're a not-for-profit organisation dedicated to making the future-saving experience simple for our members. Our commitment to fairness and simplicity drives everything we do.
Imagine a financial adventure where everyone's a winner, fueled by exceptional service and brought to life by our talented team.
We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be their best self.
Job SummaryThis field-based, fully remote role is based in the Midlands and focuses on retaining and growing our largest employer clients by building strong business relationships.
As a Relationship Manager, you'll drive long-term business growth and create tailored member engagement plans.
Key Responsibilities- Examine and understand client and intermediary organisational structures, politics, and key drivers.
- Create and implement engagement plans for key clients, setting strategic approaches and key objectives.
- Develop and manage tailored member engagement plans with relevant employers, involving workplace engagement managers when necessary.
- Meet with key accounts to identify business opportunities and gather intelligence to increase funds under management and long-term growth.
- Establish working relationships with clients and intermediaries at all levels, including Director to Director and CEO to CEO.
- Experience and understanding of sales processes.
- Ability to work effectively unsupervised.
- Ability to identify and convert new business opportunities.
- Influencing and negotiating with multiple decision makers.
- Ability to analyse reports and understand statistical information.
We're committed to supporting our employees' growth and well-being. Our benefits include:
- Generous pension contributions with an employer contribution of up to 14%.
- Real living wage.
- 25 days starting annual leave allowance (rising with service) plus your birthday off.
- Onsite parking (in Crawley offices).
- Income protection, critical illness cover, and death in service insurance.
- Work from abroad policy for all levels.
- Employee healthcare.
- Parental and adoption leave.
- Learning and development opportunities, paid for professional qualifications, and study support.
- Travel season ticket loans.
- Subsidised restaurant in our Crawley office.
- Volunteering days and charity payroll giving.
- Onsite gym.
- Ride-to-Work scheme.
- Social clubs and events.
You can learn more about how we support our employees on our website.
Disability StatementWe're an equal opportunities employer, committed to treating all our people with dignity and respect. We believe everyone has the right to be treated fairly and enabled to perform at their best.
We're a disability committed employer, and we're happy to make reasonable adjustments to our recruitment process to enable you to show us the best 'you'.
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