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Senior Reception Team Member

2 months ago

Hartlepool, Hartlepool, United Kingdom Johnnie Johnson Housing Trust Full time

About the Role

We are seeking a Senior Receptionist to join our team at Johnnie Johnson Housing Trust. The successful candidate will be the first point of contact for residents and visitors, providing a welcoming environment and excellent customer service.

Key Responsibilities

  • Provide a high level of customer service to residents and visitors
  • Manage the reception area and ensure it is clean and tidy
  • Respond to queries and resolve issues in a professional and courteous manner
  • Work collaboratively with the wider team to achieve service excellence

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of discretion and confidentiality
  • Previous experience in a customer-facing role

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

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