Technical Support Engineer

2 weeks ago


Gillingham, Kent, United Kingdom Henry Schein One group Full time
Job Overview:
We are looking for a talented Technical Support Engineer to join our team at Henry Schein One group. In this role, you will provide critical support to our customers, helping them to overcome challenges and get the most out of our software.

About the Role:
This is an exciting opportunity to work in a fast-paced environment, where no two days are the same. As a Technical Support Engineer, you will be responsible for providing expert-level support to our customers, addressing their queries and concerns related to our software.

Key Responsibilities:
* Deliver exceptional support to our customers via phone and online chat, resolving their issues and concerns in a timely manner.
* Develop and maintain a deep understanding of our software, its features, and functionalities, to provide accurate and effective support.
* Collaborate with customers to identify solutions to complex problems, empowering them to get the best out of our software.

Requirements:
* Bachelor's degree in Computer Science or a related field.
* 2+ years of experience in technical support or a related field.
* Excellent communication and problem-solving skills.

What We Offer:
* A competitive salary of $55,000 - $65,000 per year, depending on location and experience.
* Opportunities for professional growth and development in a dynamic and supportive environment.
* A collaborative and inclusive team culture that values diversity and creativity.

How to Apply:
Please submit your application, including your resume and cover letter, to our careers portal.

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