Digital Analyst

3 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time
About the role
As a key member of the Analytics and Optimisation team within the Customer and Serve Product department, you will play a crucial role in delivering insightful and actionable recommendations through reporting, analysis, and optimisation. Your focus will be on establishing best-practice processes and enabling data-driven decision making across all product teams.

The team supports digital products such as Tesco Store Tills, Colleague Apps, Tesco Groceries, and Clubcard websites and apps. Your responsibilities will include collaborating with Store Shopping Experience Product Managers and UX leads to identify and understand their data needs, and help translate business challenges into questions and analysis. You will also be responsible for defining business objectives/customer needs by capturing the right requirements from the right customers, and challenging assumptions.

Key responsibilities
• Collaborate with cross-functional teams to identify and understand data needs and translate business challenges into questions and analysis
• Define business objectives/customer needs by capturing the right requirements from the right customers and challenging assumptions
• Participate in and contribute to setting objectives and goals for the Product teams you support and help measure these
• Perform deep-dive analyses using a variety of data-capture and mining tools and communicate findings and opportunities to Product teams
• Create, maintain and automate monitoring and analysis dashboards using visualisation tools and create ad-hoc data visualisations following Tesco best-practice
• Follow our Business Code of Conduct and always act with integrity and due diligence

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are a place where Everyone's Welcome. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
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