Edinburgh Customer Support Specialist

3 days ago


Edinburgh, Edinburgh, United Kingdom Search Full time

Job Description

We are looking for a skilled Customer Service Professional to join our team in Edinburgh. As a customer-focused individual, you will play a vital role in ensuring our customers receive exceptional service and support.

Responsibilities

  • Customer Engagement: Engage with customers through various channels, including phone, email, and live chat.
  • Problem Solving: Utilize your problem-solving skills to address and resolve customer inquiries efficiently.
  • Product Knowledge: Showcase your expertise by providing customers with accurate and comprehensive product information.
  • Communication: Maintain clear, professional, and friendly communication at all times.

Benefits

This role offers a competitive salary of £13 per hour, with opportunities for career advancement and professional growth within the company. Our supportive team environment provides a collaborative and encouraging setting where your development is a priority, allowing you to enjoy a healthy work-life balance with Monday to Friday working hours from 9 am to 5:30 pm.

What We Offer

  • Supportive Team Environment: Collaborative and encouraging setting where your development is a priority.
  • Work-Life Balance: Enjoy a healthy work-life balance with Monday to Friday working hours from 9 am to 5:30 pm.
  • Career Advancement: Opportunities for career advancement and professional growth within the company.


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