F&B Operations Manager

1 month ago


Dunfermline, Fife, United Kingdom DoubleTree by Hilton - Queensferry Crossing Full time

We are seeking an experienced and driven individual to oversee our Restaurant and Conference & Events departments as our F&B Manager. This is an ideal opportunity for someone looking to make a significant impact in a dynamic and growing company.

The ideal candidate will have experience in both weddings and restaurant supervisory or managerial roles, with a strong track record of developing and leading high-performing teams. At DoubleTree by Hilton - Queensferry Crossing, we are committed to investing time and effort into nurturing talent and providing opportunities for growth and development.

As our F&B Manager, you will be responsible for ensuring the food and beverage outlets under your remit run efficiently and that customers are satisfied with the quality of food and the service they receive. You will be a great leader, effectively developing and managing your team and be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality.

Additionally, you will have a key focus on achieving budgeted food and beverage sales, whilst monitoring labour costs and profitability. You will also be responsible for ensuring compliance with all brand, health, safety, or other requirements.

About you...

  • Excellent leadership skills with experience of developing and leading a team.
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions.
  • Strong communication skills through a variety of means.
  • Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks.
  • High attention to detail and accuracy – great at managing one's own time and the time of the team.

About us...

At DoubleTree by Hilton - Queensferry Crossing, we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.



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