UCLH@Home Administrator
4 weeks ago
Job Overview
We are seeking a highly skilled and motivated individual to join our UCLH@Home Virtual Ward Team at University College Hospital. As a key member of our team, you will provide high-quality care and evidence-based interventions to patients in their own homes.
Main Duties
- Accurate and timely recording of data
- Working closely with our UCLH@Home Team and other medical professionals to organise appropriate referrals and ongoing support to patients in their own homes
- Communicating in a timely and comprehensive way with nursing colleagues and members of the Multidisciplinary team
- Being competent in essential technical skills such as Microsoft Word, PowerPoint, Excel and Microsoft Teams
- Providing administration support to the team
- Organising own workload and establishing priorities
- Obtaining patient satisfaction data and reporting on findings
- Working independently and managing own workload using effective time management
- Providing spontaneous and planned advice, teaching and instruction to service users, relatives and other organisations as required
- Attending and contributing to team meetings and case discussions using effective communication
- Working collaboratively with other agencies and organisations to ensure delivery of an equitable and integrated service
- Initiating referrals to other agencies, including Social Services, where appropriate
- Keeping up to date and accurate patient records (including electronic records where required)
- Participating in regular team meetings / meetings. This may include minute taking as required
Working for Our Organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.
Detailed Job Description and Main Responsibilities
Other Duties
Effective management of self and work
Organising own workload and establishing priorities with Team Manager
Portraying a positive image of the service at all times
Working unsupervised
Using Word documents, email and Internet and having a willingness to further develop computer skills
Submitting statistical information as required
Education and Development
Attending organised training sessions
Participating in one-to-one meetings, objective-setting and clinical appraisal with line manager in line within the KSF framework
Participating in Clinical Supervision
Completing all relevant competencies within agreed timeframes
Keeping an up-to-date continuous development portfolio
Assisting in the training and development of others, including the orientation of new staff
Quality
Demonstrating a high standard of care within the organisational and national quality assurance frameworks
Adhering to Whittington Health and UCLH policies and procedures at all times
Participating with senior nurses in the re-development of the role as required by the service
Person Specification
Education and Qualifications
Essential Criteria
Higher level of education (e.g. NVQ level 3 in Health and Social Care or A levels at minimum grade c, or equivalent)Desirable Criteria
Foundation Degree in Health and Social Care or equivalent vocationally focused healthcare diploma at level 5.Basic Life Support (BLS) trainedSkills and Abilities
Essential Criteria
Computer and office skillsBasic numeracy skillsAbility to use own initiative and at times work unsupervisedAbility to evaluate and sustain changes for practiceAbility to function well in times of pressure by prioritising and planning workloadDesirable Criteria
Ability to give appropriate advice to patients and carersKnowledge and Experience
Essential Criteria
Experience and understanding of TeamworkKnowledge of nursing procedures and practicesDesirable Criteria
Have met appropriate Band 3 level competencies in the primary health care/hospital settingPersonal Qualities
Essential Criteria
Excellent communication skills-written and verbalExcellent time management skillsOther
Essential Criteria
Willingness to learn about quality assurance and other current NHS developmentsUnderstanding the concepts of equal opportunities and confidentialityWillingness to undertake regular updates in mandatory training in accordance with Trust policySafeguarding Children and Adults
To comply with the Trust's Safeguarding Children and Adults policies , procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:
Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.Ensure you are familiar and comply with local protocols and systems for information sharing.Know the appropriate contact numbers and required reporting lines.Participate in required training and supervision.Comply with required professional boundaries and codes of conductWhittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
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