Customer Service Representative

5 days ago

Sheffield, Sheffield, United Kingdom Radisson Blu, Sheffield Full time
About Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups, with a presence in over 95 countries and a portfolio of 10 distinctive hotel brands. Our mission is to deliver exceptional guest experiences and create memorable moments for our customers.

Job Title: Guest Service Agent (Bar)

We are seeking a highly motivated and customer-focused Guest Service Agent to join our dynamic team at Radisson Hotel Group. As a key member of our food and beverage team, you will be responsible for delivering exceptional service to our guests and ensuring their satisfaction.

Key Responsibilities:
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Work proactively to ensure the smooth running of the food and beverage department.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Access to Radisson Academy, our online learning platform.
Requirements:
  • Flexibility and a positive attitude.
  • Excellent communication and interpersonal skills.
  • Ability to work as part of a team.
  • Previous experience in a customer-facing role is beneficial.

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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