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Retail Store Director

2 months ago

Bolton, Bolton, United Kingdom Costa Coffee Full time

Job Title: Store Manager

About the Role:

We are seeking an experienced and passionate Store Manager to lead our team at Costa Coffee. As a Store Manager, you will be responsible for creating a welcoming and inspiring environment for our customers, while also driving sales and profitability.

Key Responsibilities:

  • Store Operations: Oversee the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.
  • Team Management: Lead and motivate a team of baristas and sales assistants, providing coaching and development opportunities to help them reach their full potential.
  • Customer Experience: Ensure that every customer has a positive and memorable experience in our store, by providing exceptional customer service and ensuring that our high standards are met.
  • Commercial Acumen: Analyze sales data and customer trends to identify opportunities for growth and improvement, and develop strategies to drive sales and profitability.
  • Inventory Management: Manage inventory levels and stockroom operations to ensure that we have the right products in stock at the right time.

Requirements:

  • Leadership Experience: Proven experience in a leadership role, with a track record of success in driving sales and profitability.
  • Commercial Acumen: Strong commercial acumen, with the ability to analyze data and develop strategies to drive sales and profitability.
  • Customer Focus: A passion for delivering exceptional customer service and a commitment to ensuring that every customer has a positive and memorable experience in our store.