Retail Sales Assistant

4 days ago


Newport, Newport, United Kingdom ScS Full time

We're seeking a talented Retail Sales Assistant to join our team in Newport. As part of our Retail team, you'll be based in our store, welcoming customers and discussing our beautiful furniture. This role involves working 24 hours a week over 3 days.

Key Responsibilities
  • Welcome customers into the store and support them in finding the perfect piece of furniture for their home
  • Accurately complete customer orders and process finance applications
  • Accountable for delivering personal sales and KPIs
  • Work within the team to deliver a 5-star customer experience
  • Ensure the showrooms look their best through general housekeeping, cleaning, and moving furniture when needed
  • Help create a warm, friendly, safe environment for everyone in the showrooms
  • Continuously develop and maintain knowledge on all ScS products and services
  • Undertake other duties as required, in line with the general nature of the role
What's in it for you?
  • Hourly rate of £9.74-£11.44, with a realistic OTE of £30K pro-rata per year
  • Average £800-£1200 pro-rata per month on top of basic salary, with no limit on earnings
  • Guaranteed commission of £400 pro-rata per month in the first three months
  • Competitions and incentives, including recent holiday incentives like a Virgin Cruise around Miami and the Bahamas
  • 33 days' holiday, including bank holidays
  • Employee benefits platform, offering high-street discounts and more
  • Colleague discount
  • Career progression opportunities
  • Long service awards
  • Enhanced maternity, paternity, and adoption leave
  • Dedicated Employee Assistance Programme
  • Medicash – low-cost health plans
  • Virtual GP – access to a GP service 24/7
  • Salary finance scheme
  • Pension scheme
  • Death in Service
  • Life assurance
  • Cycle to Work scheme
  • Refer a friend scheme
What are we looking for?

The most important thing for us is that you're the right fit for our team. We're looking for someone with a knack for making customers smile, who can work confidently in a team environment, and has buckets of energy and motivation. While sales experience is beneficial, it's not essential – we value personality and the ability to learn new skills.

We're seeking the following qualities:

  • Sales driven with a passion for delivering a 5-star customer experience
  • Experience in a customer-facing role
  • A real people person, with the ability to build strong relationships with customers and colleagues
  • A team player
  • Flexibility to work shift patterns
  • Strong work ethic, resilience, self-starting ability, and a can-do attitude

We're one of the UK's leading sofa specialists, with over 100 retail stores, 9 distribution centres, a Digital Hub in Coventry, and a support centre in Sunderland. We're committed to fostering an inclusive and equitable workplace where everyone feels valued and respected.

We welcome applications from individuals of all backgrounds, including but not limited to, race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.

If you share our passion for equality and diversity and want to be part of a team that values your unique contributions, we encourage you to apply and join us on our mission to make a difference.



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