Order Fulfillment Director
1 week ago
About Rotork PLC
As a market-leading global flow control and instrumentation company, Rotork helps our customers manage the flow of liquids, gases, and powders across many industries worldwide.
We're going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.
Job Role: Senior Contracts Engineer
Key Responsibilities:
- Manage complex orders from inception to delivery, ensuring customer requirements are met
- Liaise with operational and engineering teams to provide timely order updates to customers
- Negotiate with external clients and internal departments to facilitate smooth deliveries
- Evaluate and ensure accuracy and timeliness of forecasted delivery dates across the team
- Foster a high-pressure environment while prioritizing customer satisfaction
Required Skills and Qualifications:
- Experience working in a customer service-focused environment
- Commercial awareness or background in customer service
- Understanding of engineering drawings
- Knowledge of material pricing
Benefits: Competitive salary range £55,000 - £65,000 per annum, depending on experience
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