Key Account Strategist

6 days ago


Astwood Bank, Worcestershire, United Kingdom Cast UK Limited Full time

Our client, a leading provider of high-quality service and maintenance across various Engineering industries, is seeking a dynamic National Account Manager to take responsibility for their largest account.

About the Role

This critical position will serve as the primary relationship owner, maintaining and developing key client accounts. You will work closely with the Service Managers and Helpdesk to ensure technical reactive work is completed in a timely fashion, ensuring client satisfaction.

The ideal candidate will have a proven track record of success in senior sales or account management roles, preferably within Service & Maintenance, Facilities Management, etc.

  • Analytical mindset with the ability to interpret data and derive actionable insights.
  • Proven ability to upsell reactive only clients to PPM Contracts and from PPM only to partially comprehensive and fully comprehensive contracts.

The successful candidate will be responsible for developing and growing managed accounts, achieving annual set targets on revenues and margin. They will also handle any service delivery issues, working through to a positive conclusion using persuasion and negotiation.

As part of this role, you will conduct Asset Surveys/Tagging for prospective maintenance contracts and monitor competitor activity. Your analytical skills will enable you to interpret data and provide actionable insights to support business growth.

Key Responsibilities
  • Maintain and develop key client accounts, ensuring technical excellence.
  • Work with Service Managers and Helpdesk to ensure timely completion of technical reactive work.
  • Upsell reactive only clients to PPM Contracts and from PPM only to partially comprehensive and fully comprehensive contracts.
  • Conduct Asset Surveys/Tagging for prospective maintenance contracts.
  • Monitor competitor activity and provide insights to support business growth.
Requirements
  • Proven track record of success in senior sales or account management roles.
  • Analytical mindset with the ability to interpret data and derive actionable insights.
What We Offer

Competitive salary: £40,000 - £45,000 per annum + Company Car & Benefits.


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