Housekeeping Operations Director
2 days ago
Company Overview:
Royal Caribbean Group is a world-renowned cruise line dedicated to providing exceptional experiences for our guests.
We are seeking a highly skilled Housekeeping Operations Director to join our team and contribute to the success of our operations.
Estimated Salary: $80,000 - $110,000 per year.
Job Description:
The Housekeeping Operations Director will be responsible for overseeing the housekeeping department, ensuring that all aspects of cleanliness and maintenance meet the highest standards of quality.
This includes supervising a team of housekeeping staff, coordinating with other departments to ensure seamless service delivery, and maintaining open communication with management to address any concerns or issues.
Key Responsibilities:
- Oversee daily housekeeping operations to ensure high-quality service delivery.
- Schedule and coordinate training programs for housekeeping staff to enhance their skills and knowledge.
- Maintain accurate records of housekeeping inventory, supplies, and equipment.
- Develop and implement strategies to improve guest satisfaction and retention.
- Collaborate with other departments to resolve issues and ensure smooth service delivery.
Requirements:
- Two to three years of progressive housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship.
- Bachelor's degree in hospitality management, business administration, or related field from an accredited college or university.
- Extensive knowledge of proper cleaning techniques, chemical handling, and safety procedures.
- Knowledgeable about talent assessment techniques, quality service standards, and guest satisfaction.
- Strong leadership and communication skills, with the ability to motivate and train staff.
Benefits:
- Competitive salary range ($80,000 - $110,000 per year).
- Ongoing training and development opportunities.
- Potential for career advancement within the company.
- A dynamic and supportive work environment.
About Royal Caribbean Group:
Royal Caribbean Group is a leading cruise line operator with a commitment to delivering exceptional experiences for our guests. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're passionate about delivering exceptional service and have a strong background in housekeeping management, we encourage you to apply for this exciting opportunity.
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