Ecommerce Systems Analyst

7 days ago

Hampshire, United Kingdom aap3 Recruitment Full time
About the Role

We are seeking a highly skilled Systems Analyst to join our team as an Ecommerce Systems Analyst. As a key member of our team, you will be responsible for scaling, optimising and managing our integrated SaaS systems that are instrumental in the smooth running of our business.

Key Responsibilities:

  • Implement, configure, test, manage, maintain and monitor all platform systems and infrastructure (including ERP, PIM, OMS, Storefronts etc)
  • Participate in the procurement and/or implementation of new software and systems.
  • Proactively ensure the highest levels of systems interoperability, data cohesion and infrastructure availability
  • Monitor and assess system performance; identify possible solutions and work with stakeholders to implement solutions. Iteratively improve the system towards an agreed vision of the future state.
  • Write and maintain scripts to customise SaaS platforms/integrations that maximise operational efficiency and system performance.
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support to the wider team and on-call emergency support for mission critical systems

Requirements:

  • Training within Computer Science – systems engineering/ application development or comparable education or experience
  • Proven experience within eCommerce/ online retail/ omnichannel retail with knowledge of ERP, Order Management, Product Information Management Systems
  • Understanding of data structures, JSON/SQL/RDBMS/ API– able to read API documents, assess system capabilities and interoperability with systems.
  • Competent with spreadsheets/ Google Sheets/ Excel
  • Passion for/ advocate of No/ low code SaaS tools e.g. experience with Brightpearl, AirTable, Make (or similar ideally sought.
  • Scripting capability ideal – or ability to pickup (e.g. Python/ JavaScript etc).
  • Issue/ Incident Management and resolution experience
  • Experience testing and deploying new technologies within a business.
  • Good communication, interpersonal and analytical skills

What We Offer:

  • Hybrid/ remote working - Min 1 day per month at our Headquarters on the Hampshire/ Dorset border
  • Culture of freedom, flexibility & trust
  • Career development opportunities
  • HQ located 5 mins from beach with bar pizza ovens and regular social meetups
  • 25 days holiday + day for birthday
  • Generous staff discount

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