Subject Matter Expert

9 hours ago


Guildford, Surrey, United Kingdom AQA Full time
Job Overview

A highly rewarding opportunity has arisen for an experienced educator to join our team as a Subject Support Manager - Languages. This role is ideal for individuals with a passion for education and languages who are eager to make a meaningful contribution to the field.

As a Subject Support Manager - Languages, you will play a crucial part in providing high-quality support to teachers and education centers across the UK. You will be responsible for responding to email and telephone enquiries, delivering key messages around languages, and supporting teachers to plan and deliver our Languages specifications.

This is an excellent chance to take your assessment and curriculum knowledge from the classroom and use it to support teachers across the UK and abroad in the delivery of their GCSE and A Level courses.

About the Role

The salary for this position is £43,401 - £49,393 per annum, depending on location (South: £43,401 - £49,393, North: £41,684 - £47,436). In addition to a competitive salary, we offer a range of benefits, including 25 days' annual leave plus bank holidays, rising to 30 days with service, extra closure days at Christmas, and access to volunteering leave.

You will also have the opportunity to work closely with Product Management to provide invaluable insight about how the specifications are delivered in the classroom and what matters most to teachers.

In this role, you will be able to communicate clearly and effectively with our teaching community to support enquiries around our specifications and assessments.

Key Responsibilities
  • Respond to a range of email and telephone enquiries from schools and education centers providing a high quality and responsive customer service.
  • Deliver key messages around languages to teachers and other external stakeholders.
  • Support teachers to plan and deliver our Languages specifications.
  • Engage with teachers both face-to-face and online using our support materials to support their continuous improvement.
  • Act as an internal consultant for Languages to provide insight and training for other colleagues in customer-facing teams.

We are looking for an individual with recent experience of teaching GCSE and/or A-level in French, German, or Spanish, or in another specialist language. You should have the ability to travel extensively with overnight stays on occasion and confidence in communicating with and presenting to customers in a clear and empathetic way, handling objections as they arise.

Salary: £43,401 - £49,393 per annum, depending on location.



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