Senior CRM Strategist

7 days ago


Metropolitan Borough of Solihull, United Kingdom Stonegate Company Ltd. Full time

This is a 12-month fixed-term contract. We are currently looking for an experienced and results-driven CRM Manager to oversee the CRM strategy across a significant portion of our business.

The ideal candidate will manage projects related to data integration, channel management, and retention, as well as be responsible for sending and reporting on omni-channel communications focused mainly on emails and SMS.

Key Responsibilities:
  • Crm Strategy: Develop and implement a comprehensive CRM strategy that drives business growth and customer engagement.
  • Data Management: Oversee data management across the business, ensuring all sources flow into our CRM system against the correct criteria.
  • Omni-Channel Marketing: Responsible for omni-channel marketing focusing mainly on email and SMS channels.

Requirements:

  • Degree-educated: Degree educated in an IT, Marketing, or Business-related field or with an equivalent qualification in digital marketing.
  • Digital Marketing Experience: Strong experience in digital marketing – specialising in CRM and email marketing.
  • Line Management Experience: Line management experience preferable.
  • Technical Skills: Excellent technical knowledge of CRM systems and basic coding languages like HTML and CSS and XML.

Benefits:

  • 25 days annual leave
  • Pension
  • Opt-in dental insurance programme
  • Annual bonus scheme
  • Stonegate discount card offering discounts across our managed estate
  • Online benefits portal offering discounts across the High Street and other retailers


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