Digital Operations Specialist

1 month ago


London, Greater London, United Kingdom ALLSAINTS Retail Limited Full time

As a Digital Operations Specialist at ALLSAINTS Retail Limited, you will play a key role in ensuring the smooth operation of our digital platforms. This exciting opportunity is based in East London and offers a competitive salary of £32,000 per annum, plus benefits.

About the Job

We are seeking an experienced professional to join our content management team as a Digital Operations Specialist. The successful candidate will be responsible for managing the day-to-day maintenance of our website and app, including content implementation, site changes, and daily checks. You will work closely with the Digital Production Manager and other team members to ensure that all digital touchpoints are up-to-date and functioning correctly.

In this role, you will also be responsible for coordinating with the development team to identify and resolve issues, ensuring that all new content has been thoroughly tested before deployment. Additionally, you will be responsible for maintaining the existing sites, liaising with the Digital Experience Manager and development team to implement new features and optimize performance.

Your duties will also include policing content to ensure accessibility requirements are met, vigilantly sweeping sites for bugs and issues, and working with the Digital Experience Manager and development team to log and track resolution. Furthermore, you will manage the Digital Productions Coordinator(s), motivating and developing the team through regular one-to-ones and performance reviews.

The ideal candidate will have experience in website content management, sales force experience, ecommerce and fashion retail experience, and management experience. You will be proactive, able to think creatively when problem-solving, and communicate clearly and effectively with others. Excellent time management and organizational skills are essential, as is the ability to prioritize work accordingly and work flexibly to hit deadlines.



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