Clinical Operations Assistant

2 weeks ago


Daventry, Northamptonshire, United Kingdom Bush and Company Rehabilitation Full time

At Bush and Company Rehabilitation, we're committed to providing exceptional care and support to individuals following life-changing injuries.

Salary: £22,000 per annum

Job Type: Full-time, 35 hours per week

Location: Daventry with hybrid working

The Role: As a Clinical Operations Assistant, you'll play a vital role in supporting our team of Clinical Case Managers. Your primary responsibility will be to provide day-to-day operational support, ensuring the smooth delivery of our services.

Your Key Responsibilities:

  • Undertake research as directed for sourcing services, equipment, and other client-related requirements
  • Initiate and coordinate the management of third-party provider processes
  • Administer and record client funding requests
  • Provide monitoring support to the client account process, ensuring case managers have access to accurate balance information when needed
  • Assist clients in preparing for meetings and appointments
  • Liaise with the multi-disciplinary team as required
  • Follow up on requests for GP and medical records
  • Undertake all required administration tasks as indicated by identified case managers
  • Organize client-related meetings, ensuring invitations are issued, agendas produced, accurate minutes maintained, and circulated
  • Gather pre-meeting reports and summaries as required
  • Undertake direct client-related work allocated by the case manager, including establishing timetables, implementing agreed strategies, and monitoring their effectiveness
  • Set up taxi accounts, book taxis for clients, and flag potential updates to goal sheets and risk assessments

About You:

We're looking for someone with excellent written and verbal communication skills, Microsoft Office proficiency, and experience working in a clinical setting with individuals with disabilities or vulnerabilities. You should also possess strong organizational and interpersonal skills, with the ability to work independently on various projects with competing deadlines.

What We Offer:

  • A competitive salary of £22,000 per annum
  • 23 days' holiday
  • A contributory pension scheme
  • A healthcare scheme with Simply Health
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

At Bush and Company Rehabilitation, we're passionate about making a positive impact on people's lives. If you share our values and are eager to contribute to our mission, we'd love to hear from you.


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