Senior Cloud Architect
1 day ago
We are seeking a highly skilled Senior Cloud Architect to join our team in AWS Enterprise Support. As a Cloud Architect, you will play a crucial role in designing and implementing cloud solutions that meet the complex needs of our enterprise customers.
About the RoleYou will be responsible for serving as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises. Your expertise will be invaluable in guiding customers through the entire journey of AWS services and their architecture.
Key Responsibilities- Act as a single point of contact to Enterprise Support customers
- Make recommendations on how new AWS offerings fit in the company strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g., feature requests)
- Participate in customer-requested meetings (onsite or via phone)
AWS values diverse experiences and offers a dynamic work environment where employees can learn and grow. Our inclusive team culture empowers us to be proud of our differences and supports ongoing events and learning experiences that foster growth and development.
Requirements- 5+ years of experience in design/implementation/operations/consulting with distributed applications
- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment
- Bilingual in English and Mandarin
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience as a technical lead, internally or externally in a customer-facing role
- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
- Master's Degree or PhD in Engineering or a related STEM field
- Background in a 24x7 operational services or support environment
- Hands-on experience with AWS services and/or other cloud offerings
The estimated salary range for this position is $120,000 - $180,000 per year, depending on location and experience.
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