Customer Experience Strategist
2 days ago
The successful candidate will work closely with the Customer Operations team to develop, implement, and maintain service design and transition processes. Key responsibilities include:
- Identify skills, capabilities, and functional requirements within the customer team to deliver service quality
- Creation of the overall service design in the bid, including the customer onboarding plan, support structure, and ongoing customer relationship design
- Negotiate SLAs on behalf of the Chief of Customer Success
- Ensure efficient mobilisation of new contracts and services in line with the proposed offerings
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Customer Experience Strategist
4 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeAt Jet2.com and Jet2holidays, we're committed to delivering exceptional customer experiences through innovative insights and data-driven strategies. As our Customer Experience Strategist, you'll play a vital role in shaping our customer journeys and driving business growth.Key Responsibilities:Lead the delivery of our large-scale brand tracking programme and...
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Customer Success Strategist
1 month ago
Leeds, Leeds, United Kingdom BigChange Apps Limited Full timeAbout the RoleWe're seeking a talented Customer Success Strategist to join our team at BigChange Apps Limited. As a key member of our Customer Success Team, you'll work closely with our customers to understand their needs and deliver tailored solutions that drive exceptional results.As a Customer Success Strategist, you'll be responsible for identifying...
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Flooring Experience Strategist
2 days ago
Leeds, Leeds, United Kingdom Tapi Carpets & Floors Full timeWe are Tapi Carpets & Floors, a leading flooring retailer in the UK with a unique approach to transforming homes. Our brand promise is to make inspiring flooring reassuringly simple.About the CompanyWe offer an extensive range of flooring options, including carpets, vinyl, laminate, LVT, and engineered wood. Our expert team will guide you through the process...
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Customer Experience Strategist
3 weeks ago
Leeds, Leeds, United Kingdom ENGIE Full timeCustomer Journey Manager Opportunity at ENGIEAbout ENGIEENGIE, a global leader in low-carbon energy supply and services, is reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for a talented Customer Journey Manager to join our team in Leeds.About the RoleThe Customer Journey Manager...
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Research Data Strategist
4 days ago
Leeds, Leeds, United Kingdom Harnham Full time £45,000 - £55,000Research Data StrategistLeeds (Hybrid – 1x Day a Week in Office)£45,000-£55,000The CompanyHarnham is seeking a Research Data Strategist to lead end-to-end project delivery for well-known clients across retail, travel, telco, and financial services & insurance.The RoleAs Research Data Strategist, you'll work on market research and customer insights...
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Digital Content Strategist
1 month ago
Leeds, Leeds, United Kingdom Michael Page Full timeThe Digital Content Strategist role at Michael Page focuses on developing and implementing a comprehensive content strategy to drive business growth in the Technology industry. The position requires leading a digital team and creating SEO optimized content that enhances brand visibility and customer engagement.Client DetailsOur client is a fast growing IT...
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Lead Digital Strategist
4 days ago
Leeds, Leeds, United Kingdom Ashdown Group Full timeAshdown Group seeks an ambitious Lead Digital Strategist to join their team. This key role involves developing, building, and optimising digital campaigns and requires a deep understanding of digital marketing principles and practices. As Lead Digital Strategist, you will be responsible for delivering the digital elements of marketing customer acquisition...
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Content Strategist
1 month ago
Leeds, Leeds, United Kingdom ThePlaceToBe Full timeJob Title: Content StrategistAt ThePlaceToBe, we're looking for a talented Content Strategist to join our team. As a Content Strategist, you'll be responsible for developing and implementing content strategies that drive business results. You'll work closely with our creative teams to come up with big ideas for our clients, and help bring those ideas to life...
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Digital Health Strategist
4 days ago
Leeds, Leeds, United Kingdom Oviva Full timeJob Title: Digital Health StrategistOviva is a leading digital health provider in Europe, dedicated to providing accessible and effective care for individuals living with weight-related conditions. We're seeking a skilled Digital Health Strategist to join our team and support our growth.As a key member of our CRM team, you will work closely with our Product...
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Chief Data Strategist
5 days ago
Leeds, Leeds, United Kingdom Harnham Full time £120,000 - £140,000Job Title: Chief Data StrategistLocation: LeedsSalary: £120,000-£140,000About the CompanyHarnham is a leading recruitment agency specialising in data and analytics roles. We are working with a well-known broadcasting brand to find a Chief Data Strategist to lead their reporting and data enablement team.About the RoleAs Chief Data Strategist, you will be...
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Customer Experience Strategist-Leeds
3 weeks ago
Leeds, Leeds, United Kingdom ENGIE Full timeAbout the RoleENGIE is seeking a Customer Journey Manager based in Leeds to play a key role in shaping our customer journey strategy, ensuring a seamless experience across all touchpoints and platforms.Key AccountabilitiesDevelop comprehensive customer journey maps to understand and document the end-to-end customer experience. Identify key touch points and...
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Digital SEO Strategist
3 weeks ago
Leeds, Leeds, United Kingdom Blueclaw Full timeDigital SEO StrategistAt Blueclaw, we are seeking a skilled Digital SEO Strategist to lead our SEO efforts. As a key member of the search team, you will be responsible for developing and implementing effective SEO strategies to drive growth and improve user experience across our websites.Responsibilities- Develop and implement SEO strategies to drive growth...
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Transfer Pricing Strategist
1 week ago
Leeds, Leeds, United Kingdom Jet2 Full timeWe are seeking a highly analytical Transfer Pricing Strategist to join our Retail Revenue department at Jet2.com and Jet2holidays. As a key member of our team, you will have a significant impact on driving revenue growth across our Transfers offering.In this fast-paced role, you will work closely with our Contracting, Product, and Overseas Teams to deliver...
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Digital Account Strategist
4 days ago
Leeds, Leeds, United Kingdom Craft Agency Ltd Full timeCraft Agency Ltd is seeking a seasoned Digital Account Strategist to spearhead the success of their esteemed clients. With a contagious positive attitude, you'll drive growth and efficiency across multiple projects. Your dedication to delivering high-quality proposals and reports will be instrumental in securing long-term partnerships.About UsWe're a...
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Customer Experience Strategist-Leeds
4 weeks ago
Leeds, Leeds, United Kingdom ENGIE Full timeUnlock a Rewarding Career as a Customer Journey Manager at ENGIEAbout ENGIEENGIE is a global leader in low-carbon energy supply and services, dedicated to accelerating the transition towards a carbon-neutral economy. With over 20 years of experience in the UK energy market, we invest in energy infrastructure, focusing on energy storage and renewable energy...
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Senior IT Strategist
4 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob Title: Senior IT StrategistJob Summary:We are seeking a highly skilled Senior IT Strategist to join our team at Interface Recruitment UK. As a key member of our IT department, you will be responsible for developing and implementing strategic solutions to drive business growth and improve operational efficiency.Key Responsibilities:Develop and implement...
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Senior Product Governance Strategist
6 days ago
Leeds, Leeds, United Kingdom Q Underwriting Full timeRole OverviewQ Underwriting is seeking an experienced Senior Product Governance Strategist to join our team. As a key member of our organization, you will play a vital role in ensuring that our products deliver excellent customer outcomes and meet regulatory requirements.
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Freight Development Strategist
1 day ago
Leeds, Leeds, United Kingdom Swift Specialist Recruitment Ltd Full timeSwift Specialist Recruitment Ltd are seeking a Freight Development Strategist for a permanent opportunity with one of their prestigious clients based in Leeds.The successful candidate will have experience in commercial development within one or all modes of logistical transport, specifically in freight services. They should be able to clearly demonstrate...
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Chief Financial Strategist
2 weeks ago
Leeds, Leeds, United Kingdom Colliers Full timeJob Title: Chief Financial StrategistWe are seeking a skilled Chief Financial Strategist to work directly with one of our clients, providing strategic financial guidance and support.Develop and maintain accurate financial models to support business case preparation and strategic decision-making.Provide financial analytics to compare options and support...
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Operational Resilience Strategist
1 month ago
Leeds, Leeds, United Kingdom Barclay Simpson Full timeThis role is offered as a hybrid contract, allowing for flexibility in work arrangements. As the Operational Resilience Strategist, you will be based anywhere in the UK, with the requirement to travel to Leeds once a month at your own expense.Barclay Simpson has partnered with a unique Financial Services entity to bring on an Operational Resilience...