Locality Coordinator
2 days ago
About the Role
We are seeking a highly skilled and experienced Locality Coordinator to join our team at Torbay and South Devon NHS Foundation Trust. As a key member of our multi-disciplinary team, you will play a vital role in coordinating care for patients in their own homes.
Key Responsibilities
- Facilitate regular multi-disciplinary meetings to ensure effective communication and coordination of care.
- Liaise with health and social care colleagues, including voluntary sector representatives, to support patients in their own homes.
- Utilize case finding tools to identify patients at risk of loss of independence or unnecessary hospital admission.
- Provide high-quality customer service, including recording contact information, prioritizing contacts, and providing feedback to referrers.
- Maintain accurate and up-to-date records using IT-based information systems.
Requirements
- Good general education and a good command of the English language, verbal and written.
- Knowledge of office administration and customer services, preferably within the NHS.
- Experience of working in a busy and demanding environment.
- Effective keyboard and IT skills, including accurate recording skills.
- Ability to communicate effectively with a wide range of people using a range of media.
What We Offer
As a Locality Coordinator with Torbay and South Devon NHS Foundation Trust, you will have the opportunity to work in a dynamic and forward-thinking team, promoting a positive and 'can do' attitude. You will be responsible for coordinating care for patients in their own homes, working closely with health and social care colleagues to ensure effective communication and coordination of care.
Person Specification
Essential
- Good general education.
- Able to demonstrate a good command of English language, verbal and written.
- Knowledge of office administration/customer services acquired through training or experience to diploma level or equivalent qualification.
- Knowledge of Health and Social Care administration and processes.
Desirable
- NVQ in Health and Social care.
- Customer care/reception training.
- Experience of NHS/DCC IT systems including Systmone, CareFirst 6, Nervecentre, ESR, Allocate, IHCS etc.
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